Cookie Policy
Cookie Policy
What are cookies?
How we use cookies
We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are unsure whether you need them or not in case they are used to provide a service.
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If you register with us or continue to use our site, you agree to use cookies.
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You can block cookies by activating the setting in your browser, allowing you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, you may not be allowed access to all or parts of our site.
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Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our site.
Disabling cookies
The cookies we set
- This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
- Authentication of users when logging in or out of our services.
- Analysis of traffic to our website via Google Analytics (see Google Analytics).
- Tracking of website preferences.
- Third-party services such live chat.
- Third-party cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
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This site uses a service provided by Stripe for payment processing. This enables visitors to make payments securely on this site. This cookie stripe_mid is essential to the payment functionality of this website.
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This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web to help us to understand how you use the site and ways that we can improve your experience. These cookies may track how long you spend on the site and the pages you visit so we can continue producing engaging content.
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This site uses three http session cookies for this purpose, which are provided by google.com and identified as _ga, _gat and _gid.
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For more information on Google Analytics cookies, see the official Google Analytics page.
Where we store and process your personal data
The data that we collect from you is stored in the UK, but it may be processed by staff operating outside the EEA (European Economic Area) who work for one of our suppliers or for us. Such staff may be engaged in, among other things, the fulfilment of your order, processing your payment details, and providing support services.
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By submitting your personal data, you agree to processing this data outside of the EEA.
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We take all steps necessary to ensure that your data, regardless of where it is processed, is treated securely and in accordance with this privacy policy and the GDPR (General Data Protection Regulation), which includes certification to the ISO27001 standard.
Uses we make of personal data
- To verify your identity.
- To ensure that content from our site is presented in the most effective manner for your device.
- To respond to queries.
- To provide you with information, products or services that you request from us where you have consented to be contacted.
- To notify you about changes to our services.
- To send you marketing emails where you have given explicit consent.
- To display personalized Ads from us.
- To prevent fraud.
- To detect, prevent and diagnose potential security breaches.
How we Protect your personal data
- All data we collect is done so over encrypted connections (https).
- All data is stored behind state-of-the-art firewalls managed by our security team.
- All data is access controlled to ISO27001 standards.
- All systems storing personal data have access logging.
- All passwords are encoded at rest.
- All systems are subject to regular penetration testing and are monitored for vulnerabilities and attacks.
Who we share personal data with
- Livechat inc
Livechatinc provides our live chat service available on our website. If you contact us by live chat, your conversation will be recorded and archived on Livechat inc’s servers. These archives may include personal information that you may have disclosed during a conversation.
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Please note: if your conversation requires further action, for example, a technical support query, your live chat transcript may be copied to our ticketing system for future reference.
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Privacy Policy: https://www.livechatinc.com/privacy-policy/
- Mailchimp
- Transfer your contact information to MailChimp
- Store your contact information in our MailChimp account
- To be sent marketing emails from our MailChimp account (These will be for our services only)
- To have tracked interactions for email marketing and ad placement purposes.
- Emails are initiated and managed by ourselves.
Privacy Policy: https://mailchimp.com/legal/privacy/
- Stripe
Stripe is used to providing secure credit and debit card processing services. If you choose to pay by this method, then your card details, name, address and email will be transmitted to Stripe securely for processing payment and fraud prevention.
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If you choose to store your card details, this will be saved alongside your name, address, and email on Stripe’s servers.
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Privacy Policy:Â https://stripe.com/gb/privacy
- PayPal
PayPal is also used to provide secure credit and debit card processing services. If you choose to pay by this method, then your card details, name, address and email will be transmitted to Stripe securely for processing payment and fraud prevention.
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If you choose to store your card details, this will be saved alongside your name, address, and email on PayPal’s servers.
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Privacy Policy:Â https://stripe.com/gb/privacy
What cookies do we use on XploreAgile.cocom?
Below is a list of the main cookies set by XploreAgile.com, and what each is used for:
Cookie name | Purpose |
| Â | Remembers the last ten searches you’ve run on XploreAgile.com and displays them on the homepage |
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cookieLegislation | Remembers we have shown users the Cookie banner |
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CourseBasketKey | Stores your basket key |
CourseCompareKey | Stores your compare tool key |
LinkSourceTracker | Stores your source |
.AspNet.ApplicationCookie | Providers site sign in cookie |
Cookies set by third parties
Cookie name | Purpose |
TinyMCE | Allows text to be pasted into the covering letter on job applications To reject or delete these cookies: http://tinymcesupport.com/privacy |
Google Analytics | This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt out of Google Analytics please go to the following link: https://tools.google.com/dlpage/gaoptout |
HotJar | HotJar cookies are used to remember whether you have taken part in a survey or poll. To opt out of Hotjar please go to the following link: https://www.hotjar.com/opt-out |
If you use a ‘Tweet’ link on XploreAgile.com to share content on twitter, twitter sets a cookie to remember that you’ve already shared this information. To reject or delete these cookies: http://twitter.com/privacy. Twitter tags allow us to show relevant adverts on Twitter to users that have previously visited our website. To reject these cookies: https://support.twitter.com/articles/20170405%20 | |
Google reCAPTCHA | We use Google reCAPTCHA which helps us detect abusive traffic without any user friction. This type of service collects and analyses your device and behaviour data, potentially containing your personal data, with the purpose of filtering it from parts of traffic, messages and content that are recognised as SPAM. In doing so, Google reCAPTCHA enables us to provide services through the Website, comply with our legal obligations, respond to enforcement requests, protect our and your respective rights and interests, and detect any malicious or fraudulent activity. |
Google + | If you use a ‘+1’ link on XploreAgile.com to share content on Google +, Google sets a cookie to remember that you’ve already shared this information. To reject or delete these cookies: http://www.google.co.uk/intl/en/policies/privacy/ |
If you use a ‘like’ or ‘send’ link on XploreAgile.com to share content on Facebook, Facebook sets a cookie to remember that you’ve already shared this information. To reject or delete these cookies: http://www.facebook.com/about/privacy/ | |
Facebook Custom Audience | This is a feature that enables Xploreagile to capture anonymized data from individuals who are registered users of both XploreAgile.com and Facebook. This data is transmitted and stored by Facebook’s servers in the United States. This data captures information about your browsing history and patterns through the XploreAgile.com website. When you browse the XploreAgile.com website and then visit your Facebook account your browsing history on the XploreAgile.com website shall be used to provide you with suitable targeted advertising on your Facebook page. This data is stored for 180 days; if you do not visit the XploreAgile.com website for 180 days such data shall be removed unless you revisit the XploreAgile.com website during this time. |
Doubleclick | Doubleclick ‘Spotlight Tags’ report on the success of marketing campaigns for XploreAgile.com To reject or delete these cookies: http://www.doubleclick.com/privacy/dart_adserving.aspx |
Criteo | Criteo is a partner that we use to help us advertise by placing banners on various websites. Criteo places Cookies to help us measure the effectiveness of an advertising campaign. |
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Kenshoo | Kenshoo tags report on the success of marketing campaigns for XploreAgile.com. To reject these cookies: http://kenshoo.com/privacy-policy/ |
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